The competent travel consultants know what you want, they speak your language and they are there for you when you encounter trouble when planning holidays. How do they know that? First, they listen to understand your travel needs and they help when something is wrong. They should ask many questions to find the best option for you.
As reservation options increase, the need for travel agents seems to increase. Some say that travel agents are obsolete. However, there are more travelers more unhappy than ever. Why is that so? It is not always possible to get as much information from an online booking site from a travel consultant. It is also not possible to obtain a “human” assistance if something is wrong with a “portal”.
Travel product buyers have expectations that can not be satisfied by all reservation sites. It’s hard to have a two-way conversation informed with a website, although there are more chat options available.
A competent travel consultant will fill the gaps. Sometimes the traveler may not know what questions to ask. The competent travel consultant can simply explain.
So, how to find a competent travel consultant? Look for some features!
The competent travel consultants are:
Good listeners and seek to really understand the needs of every traveler. They will ask questions about the interests and tastes of better adapting your holidays.
Experts and have good knowledge of the product as well as a robust backup plan for information search
Honest and not have a favorite in the travel company
Good communicators and explain all inclusions of tour, exclusions and costs in advance – no hidden fees
Available when you need them during the planning process and the trip
How can I find these things?
The best way to discover the skill of a travel agent is to speak with him. This can be arranged either face to face, chat online, phone, etc. During the discussion, you will form an opinion on him. Above all, search for someone with whom you can interest you and work, especially if things go wrong. The Travel Consultant has no control over flights, accommodation or visits, but a competent travel agent will actively help in all situations.
The competent travel consultants are there to stay. Only incompetent travel agents are obsolete because of online booking systems. It’s up to you to discover a travel consultant who listens to your needs and meets them as well to help you if necessary.